Who regulates moving companies in Florida

Who regulates moving companies in Florida?

Wondering who regulates moving companies in Florida? In Florida, the regulation of moving companies is primarily handled by the Florida Department of Agriculture and Consumer Services (FDACS). The FDACS oversees the licensing and regulation of moving companies through its Division of Consumer Services. They enforce the Florida Intrastate Moving Services Act, which applies to moving companies operating within the state. operate.

Moving companies that offer interstate services must comply with FMCSA regulations, ensuring they possess the necessary authority and meet specific safety standards. The FMCSA maintains a comprehensive database called the “Protect Your Move” program, which allows consumers to verify a moving company’s license, insurance, and complaint history. This valuable resource empowers individuals to make informed decisions and safeguard themselves against potential scams or unscrupulous practices during interstate moves. When choosing a moving company check out out post on How to choose the right moving company.

How does the FDACS regulate moving companies?

The Florida Department of Agriculture and Consumer Services (FDACS) regulates moving companies in Florida through its Division of Consumer Services. The FDACS implements various measures to ensure that moving companies comply with regulations and provide reliable services to consumers. Here are some key ways in which the FDACS regulates moving companies:

  1. Licensing: The FDACS requires moving companies to obtain a license before operating within Florida. To obtain a license, companies must meet specific criteria, such as demonstrating financial responsibility, providing proof of insurance coverage, and complying with safety standards. The licensing process aims to ensure that only reputable and qualified moving companies are authorized to offer services.
  2. Compliance Monitoring: The FDACS conducts regular monitoring and inspections of licensed moving companies to ensure compliance with regulations. This includes verifying that companies maintain their insurance coverage, adhere to safety standards, and operate within the confines of the law. Through proactive monitoring, the FDACS seeks to prevent fraudulent activities and protect consumers from unscrupulous practices.
  3. Consumer Complaint Resolution: The FDACS serves as a resource for consumers who encounter issues or disputes with moving companies. Individuals can file complaints with the Division of Consumer Services, and the FDACS investigates these complaints to determine if any violations have occurred. If a moving company is found to have engaged in fraudulent practices, violated regulations, or provided substandard services, the FDACS takes appropriate actions, which may include fines, license suspension, or revocation.
  4. Education and Awareness: The FDACS plays a vital role in educating consumers about their rights and responsibilities when hiring a moving company. They provide information and resources on their website, conduct outreach programs, and distribute educational materials to raise awareness about potential scams, fraudulent practices, and how to choose reputable moving companies. By promoting consumer education, the FDACS empowers individuals to make informed decisions and avoid becoming victims of moving-related fraud.
  5. Regulation Enforcement: The FDACS actively enforces the Florida Intrastate Moving Services Act, which governs the operations of moving companies within the state. They work in collaboration with law enforcement agencies to take legal action against companies that engage in unlawful activities, defraud consumers, or violate regulations. Through regulatory enforcement, the FDACS seeks to maintain a fair and transparent moving industry in Florida.

How can you check if a Florida moving company is regulated?

  1. Verify the FDACS License: Visit the Florida Department of Agriculture and Consumer Services (FDACS) website and navigate to their “Licensee Search” or “Verify a License” section. Enter the name or license number of the moving company to check if they are licensed and regulated by the FDACS. The search results will provide information about the company’s license status, expiration date, and any disciplinary actions taken against them.
  2. Check FMCSA Registration: If you are planning an interstate move, visit the Federal Motor Carrier Safety Administration (FMCSA) website and access their “Search Movers & Complaint History” tool. Enter the company’s USDOT number or name to verify their registration with the FMCSA. This search will provide details about the company’s operating status, complaint history, safety rating, and any enforcement actions taken against them.
  3. Review Consumer Complaints: Check online platforms such as the Better Business Bureau (BBB), Yelp, or Google Reviews for customer feedback and complaints about the moving company. While individual reviews should be taken with a grain of salt, patterns of consistently negative or concerning reviews may indicate potential issues with the company.
  4. Seek Recommendations: Ask for recommendations from friends, family, or colleagues who have recently moved. Personal experiences and referrals can help identify reliable and reputable moving companies.
  5. Research Credentials and Insurance: A regulated moving company should provide their license number, proof of insurance coverage, and other credentials upon request. Ensure that the company has adequate insurance coverage to protect your belongings during the move.
  6. Consult Professional Associations: Some reputable moving companies are members of professional organizations such as the American Moving and Storage Association (AMSA) or state-level moving associations. Membership in these associations can indicate a commitment to industry standards and professionalism.

By following these steps and conducting thorough research, individuals can verify if a moving company is regulated, licensed, and meets the necessary requirements to provide reliable moving services. Taking the time to check these details can help ensure a smooth and stress-free moving experience.


In conclusion, when it comes to the regulation of moving companies in Florida, the Florida Department of Agriculture and Consumer Services (FDACS) takes the lead for intrastate moves, while the Federal Motor Carrier Safety Administration (FMCSA) governs interstate moves. By working in tandem, these regulatory bodies strive to ensure the integrity and reliability of moving services provided within the state.

When planning a move, it’s crucial to conduct thorough research, read customer reviews, and obtain multiple quotes from licensed and reputable moving companies. Utilize the resources provided by the FDACS and FMCSA to verify a company’s credentials, licenses, and complaint history. By doing so, you can rest assured that your move will be handled by professionals who adhere to regulations, prioritize your safety, and deliver a seamless and stress-free experience.

Remember, knowledge is your greatest ally in navigating the moving industry, and being aware of the regulatory bodies overseeing moving companies in Florida is a significant step toward a successful relocation.