Who Regulates Moving Companies in Houston?

Who Regulates Moving Companies in Houston?


Moving to a new home or office is an exciting yet daunting task. Whether you’re changing neighborhoods or crossing state lines, hiring a reputable moving company can significantly ease the process. But, how do you ensure that the moving company you choose is reliable and trustworthy? In Houston, like in many other places, there are regulatory bodies in place to protect consumers and maintain industry standards. In this blog post, we will explore who regulates moving companies in Houston and how these regulations benefit you, the consumer.

The Texas Department of Motor Vehicles (TxDMV)

In the state of Texas, including Houston, the primary regulatory authority overseeing the moving industry is the Texas Department of Motor Vehicles (TxDMV). The TxDMV enforces rules and regulations governing moving companies to ensure that they operate ethically and provide quality services.

Before you hire a mover, first check with TxDMVs Truck Stop, the database that can tell you whether a company is licensed with the TxDMV. A licensed Texas mover will have an “Active” TxDMV certificate number on file.

What the TxDMV Covers

  1. Licensing: All moving companies that operate within Texas, including Houston, are required to obtain a license from the TxDMV. This license signifies that the company has met certain criteria and is authorized to provide moving services in the state.
  2. Insurance Requirements: To protect consumers, moving companies are required to carry specific levels of insurance. This insurance ensures that your belongings are covered in case of damage or loss during the move.
  3. Transparent Pricing: The TxDMV mandates that moving companies provide clear and accurate pricing information to their customers. This helps prevent hidden fees and unexpected costs.
  4. Dispute Resolution: In the event of a dispute between you and your chosen moving company, the TxDMV provides a platform for resolution. This process helps ensure that consumers’ rights are protected.

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Better Business Bureau (BBB)

While the TxDMV primarily focuses on regulatory aspects, the Better Business Bureau (BBB) serves as a valuable resource for consumers seeking reputable moving companies in Houston. The BBB is a non-profit organization that collects and reviews consumer complaints and reviews about businesses, including moving companies. Their accreditation and rating system offer valuable insights into a company’s reputation and customer satisfaction.

When choosing a moving company in Houston, consider looking for BBB-accredited businesses with high ratings and positive reviews. This can help you make an informed decision and avoid potential scams or unprofessional movers.

Federal Motor Carrier Safety Administration (FMCSA)

If your move involves crossing state lines, you should also be aware of the Federal Motor Carrier Safety Administration (FMCSA). This federal agency regulates interstate moving companies, ensuring they adhere to safety and quality standards. Movers conducting interstate moves must be registered with the FMCSA and possess a unique USDOT number. You can verify a moving company’s compliance with FMCSA regulations on their website, providing an extra layer of assurance for your long-distance move.



Moving can be a stressful experience, but with the right moving company, the process becomes much smoother. Knowing who regulates moving companies in Houston is essential for your peace of mind. The Texas Department of Motor Vehicles, Better Business Bureau, and Federal Motor Carrier Safety Administration all play crucial roles in maintaining industry standards and protecting consumers.

Before choosing a moving company, do your research, check their licensing and accreditation, read reviews, and ensure they meet all regulatory requirements. By taking these steps, you can confidently hire a moving company in Houston that will safely and efficiently transport your belongings to your new home or office.

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